Privacy Statement

Data privacy is very important to us and we do our utmost to ensure that we follow current legislation. The General Data Protection Regulation (GDPR) (EU) 2016/679 is a regulation in EU law on data protection and privacy for all individuals within the European Union that will take effect from the 25th May 2018. The Privacy Statement describes the personal data we collect about you for your travel period as a customer when you have booked though our public site (www.skiidygonzales.com or any other PSB Projects SARL websites that link to this Privacy Statement), and/or third parties (tour operator, partner transfer company, chalet company or travel agent), how we use it, with whom we share it, and describes your choices regarding certain types of processing. If you have any questions regarding this Privacy Statement, contact privacy@skiidygonzales.com or see the “Contact Us” section later in this statement.

By booking a transfer via our websites, via phone or in person, and providing us with your personal information, you consent to the collection, processing, and storage of your personal information as described in this Privacy Statement. The data that is collected for the purpose of your travel will only be used for the duration of your travel period and not for ANY marketing. Should you wish to receive any promotions you can opt-in at anytime under the new GDPR guidelines.

1. Our Privacy Promise

It is our obligation to inform you how your data is used, stored and your options edit your marketing preferences.

We have to collect and keep certain data about you to ensure your transport will be as seamless as possible as we may be required to notify you of any changes/delays/travel updates to your booking. We will require data such as your name, email address, mobile numbers, payment details (Through our payment gateway PAYBOX). And from time to time, we may share your travel details, name and mobile numbers to our trusted partners to ensure you get to your destination.

In accordance to the GDPR regulation we promise to gather, process, store and share your personal data safely and securely. Any data that is gathered by us and shared to our trusted partners will also be required to follow the same protocol. We only share your travel details, name and mobile numbers to these business and not your email.

The data that is required for your travel is essential for us to operate as smoothly as possible and therefore a prerequisite.

The data that is used for any promotions, only your email in our case, is optional and you can manage your preferences at any time. Just simply go to your account on our site and manage your personal settings. By opting in, you choose to receive email marketing, which is limited, from Skiidy Gonzales about special offers, feedback request and travel info that may be relevant to you.

If there is any personal data on your account that is incorrect and you are unable to modify it via your User Account, please email info@skiidygonzales.com and we will correct it.

Our Privacy Statement also applies to any customers who have booked their transfers via a third party such as a tour operator, partner transfer company, chalet company or travel agent. We will only use the data required for the customer’s transfer and not for any marketing purpose. The third parties will also be required to illustrate that they are compliant with the current GDPR regulations. Our Privacy Statement forms part of our Terms and Conditions and the customer’s agreement during our provision and operation of your transfer.

2. The Company responsible for your data

This Privacy Statement belongs to Skiidy Gonzales and applies to the personal data that Skiidy Gonzales collects and uses. References in this Privacy Statement to “Skiidy Gonzales”, “PSB Projects SARL”, “we”, “us”, or “our” means Skiidy Gonzales that is owned and operated by PSB Project SARL and registered in France. 1673 Route de la Plagne, 74110 Morzine, FRANCE, SIRET51906153500042. French government issued (DREAL) national and international transport licence numbers 2015/82/0000072 and 2015/82/0000073. The data collected and used is accordance to the European data protection legislation to the best of our knowledge.

3. What personal data do we use and why

The term “personal data”, “data”, and “personal information” means information that relates to the party leader and allows us to identify you, as a direct customer or from a third party (“tour operator”, “partner transfer company”, “chalet company” or “travel agent”). The data provided is used in two very distinct ways.

1. Data that is used for the duration of your travel itinerary and is required in order for us to deliver you to your destination and fulfil the transfer. This is applicable to direct and third party clients/customers.

The following table outlines categories that the data required for your travel itinerary/period:

Data Type When it’s required When it may be used Where is the data stored
First & Surname and Contact details (Full name, mobile number, email address) *When a direct booking is created on skiidygonzales.com *When you register with Skiidy Gonzales *When you book through a third party *When you email to make a booking *When you call via phone to make a booking *When you book in person to make a booking Leading up to your departure/arrival date - due to incorrect flight details, notification of delays, confirmation of collection times on departures, reconfirm address & contact details etc During your travel day - updates on status, rescheduled transfers, delays, reallocation, rerouting, any other communication deemed appropriate. During your travel period - updates on status, rescheduled transfers, delays, reallocation, rerouting, any other communication deemed appropriate Skiidy Gonzales PSB Projects private server providers that are secured and information sent between portal's are encrypted via a HTTPS url
Payment Card Details *When a direct booking is created on skiidygonzales.com *When you call via phone to make a booking *When you book in person to make a booking Your payment is processed securely through a PAYBOX payment gateway via a https URL. We do not retain or store any card details and all transactions are securely carried out on the PAYBOX servers. For further information please visit: http://www1.paybox.com/nos-produits-et-services/conditions-generales-de-vente/ PAYBOX servers only store payment/transaction records.
Personal Contact details - Via user accounts Should a client wish to update their personal details To allow Skiidy Gonzales to have the most accurate information possibly. Skiidy Gonzales PSB Projects private server providers.
Flight Times and Numbers *When a direct booking is created on skiidygonzales.com *When you book through a third party *When you email to make a booking *When you call via phone to make a booking *When you book in person to make a booking To allow us to plan accordingly, track and identify your travel itinerary. Skiidy Gonzales PSB Projects private server providers.
Start and end point address *When a direct booking is created on skiidygonzales.com *When you book through a third party *When you email to make a booking *When you call via phone to make a booking *When you book in person to make a booking To allow us to plan accordingly, track and identify your travel itinerary. Skiidy Gonzales PSB Projects private server providers.

Essentially the majority of the data stated above is required to allow us to manage your travel booking and provide you with a service. Occasionally we may need to contact you via email/SMS/phone for administrative or operational needs that is relevant to your booking. None of this data is used for marketing with the exception of your email via an opt-in clause stated below (3.2).

2. The data used for our promotions and feedback is always via email and ONLY if the Client/User has chosen to opt-in during the booking or registration process. At any point the Client/User may alter their preference by visiting their User Account area of the Skiidy Gonzales website. The promotions, and email data used, are only available to clients that have booked directly with Skiidy Gonzales. Clients/customers who have booked via a third party (“tour operator”, “partner transfer company”, “chalet company” or “travel agent”) will never be contacted by Skiidy Gonzales or PSB Projects SARL for promotions.

4. Our Partners

Occasionally we are required to use a partner company for the Client’s transfer and the data shared will ONLY be for the use of the client’s travel period. As mentioned above, these trusted partners are required to be compliant with the revised GDPR regulations and under no circumstance can they use the data other than your travel itinerary/period. For the travel period they will ONLY receive the following data; Your full name, your mobile contact number, flight details and destination address. Once the travel period is completed you may request us to inform the partner company to delete your personal details. For a full list of our partners please contact us, privacy@skiidygonzales.com.

5. Data Sharing

All personal Client/User data will not be passed on to any trusted third party that are not involved with the travel itinerary. Nor will the personal data ever be forwarded to third party promoters/marketing companies even if the Client/User has opted-in in specifically to Skiidy Gonzales promotions, feedback and sales. Skiidy Gonzales will never pass on any personal data other than when a trusted partner is required to carry out the transfer.

We and third parties, such as web analytics companies and Adwords, may collect non-personal data about you and your online activities over time when you visit our website. Information about your visits to and usage of our website, and general geographic information derived from your IP address, will provide us analytical information to allow us to customise and improve our website, overall experience and business direction.

We do not share, sell or trade any collected data through our websites or from third parties other than when a partner is required to deliver the service. These partner service providers may only use information we provide to them as requested and instructed by Skiidy Gonzales and are required to be compliant with the revised GDPR regulations.

6. Security of your personal data

We treat your data very sensitively and are committed to taking the most appropriate actions to ensure we are compliant with the general data protection that has been introduced throughout the EEA zone. We have taken steps to ensure our data is protected with our server provider, a secured URL and other measures to ensure is protected against unauthorised or unlawful processing and against accidental loss, destruction or damage to personal data.

Your personal data will be retained for as long as required in order to fulfill our purposes outlined in this Privacy Statement or in accordance with French law.

7. Opt-out

If at any time after registering with Skiidy Gonzales, your personal information changes or you change your mind about receiving promotional offers from us, please go to your User Account area and update your preferences. Or when you receive a newsletter simply follow the unsubscribe link to stop receiving further Skiidy Gonzales promotional & feedback emails. Please note the opt-out option is only applicable to the Skiidy Gonzales promotional/marketing emails.

8. Personal data for your travel period

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us on privacy@skiidygonzales.com. We will respond to your request to access or delete your information within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

9. Updates to this Privacy Statement

We reserve the right to change Privacy Statement in accordance to the new European data protection legislation which will start to apply on 25 May 2018 (the “General Data Protection Regulation”).

10. Contact Information

Should you require any further information please do not hesitate to contact us on privacy@skiidygonzales.com. We will endeavour to respond as soon as we can.